Select the items to return
How it Works
Get a refund estimate confirmation
Send it back
Commonly Asked Questions
What items are returnable?
Clothing, lingerie and XWiM purchased on xirena.com can be returned within 30 days of order delivery. Clothing items must be unworn and unwashed with tags attached to be eligible for return. Lingerie and XWiM must have liners intact to be eligible for return.
How soon will I get my refund?
Due to COVID 19, we might have a slight delay in receiving your return. Please allow our team additional time to process your refund; it will be issued to your original payment method.
Are you extending your returns window due to COVID 19?
Yes, we have extended our returns window to 30 days. We understand that everything may have a slight delay including your return. Please reach out with any questions to firstname.lastname@example.org.
Can I exchange for another size or color?
At this time, we're unable to process exchange requests. We recommend returning your item for a refund, and placing a new order for your preferred size or color.